Before you rent

To ensure a smooth and quick approval process, please have the following ready:

Requirements

  • Valid driver's license
  • Must meet our minimum age requirements of 24 yrs old
  • Ability to pass a background and driving record check
  • No felony convictions
  • No history of theft
  • No excessive traffic violations
  • Valid phone number and email address
  • Agreement to all rental terms and conditions

Important information

  • Vehicles are available on a daily or weekly rental basis.
  • Renters are responsible for making payments on time.
  • Late payments are subject to a $25 per day late fee.
  • Only approved drivers may operate the vehicle.
  • Vehicles must be returned in the same condition they were received, excluding normal wear and tear.
  • Smoking is prohibited in all rental vehicles.
  • No pets
  • Renters are prohibited from going outside Columbus Metropolitan Areas
  • Additional fees may apply for damages, excessive cleaning, towing, lost keys, or unauthorized use.

Fast approval tips

  • Upload a clear, readable photo of your driver's license.
  • Complete all required information accurately.
  • Review the terms and conditions before submitting.

 

Frequently asked questions

We believe in transparent policies and clear communication. Find answers to common questions about our rental process below.

What are the key things I need to know before renting?
Before you rent, ensure you have a valid driver's license, meet our minimum age requirements, and are able to pass a background and driving record check. You'll also need a valid phone number and email address, and must agree to all rental terms and conditions. Vehicles are available on a daily or weekly basis, and late payments incur a $25 per day fee. Only approved drivers can operate the vehicle, and smoking is prohibited. Additional fees may apply for damages or unauthorized use.

What happens if I need to change my rental dates?
Rental date changes are subject to vehicle availability. We will make every effort to accommodate your request, but additional charges may apply if the rental period is extended or a different vehicle is selected.

What is your cancellation policy?
Reservations may be canceled at any time before vehicle pickup without a cancellation fee. If a cancellation is made before the scheduled pickup date, no cancellation fee will apply. Once a vehicle has been picked up, the rental agreement remains in effect and standard rental charges will apply.

How do I pick up my rental car?
Customers will meet with an agent at our office to sign a rental agreement contract and pick up the vehicle. Please ensure you bring all required documentation.

Where do I return my rental car?
Customers will drop off the vehicle at our office and return the keys to the agent during office hours.

What should I do if I can't pick up my reserved vehicle?
Failure to pick up a reserved vehicle without prior notice may result in cancellation of the reservation. We encourage you to notify us as early as possible regarding any changes to ensure the best availability.

Ready to hit the road?

Review our policies and get ready for a seamless rental experience with Pulse Car Rental. We are committed to providing you with clear guidelines and excellent service.